Support

Online orders made through this site use the following providers and are bound by their respective terms and conditions:

Squarespace
Paypal
Storeship
Royal Mail
DHL

Our order system integrates with Paypal for payment and Storeship for our eCommerce fulfilment. Storeship handle our inventory storage, pick and pack of your parcel, label creation including international customs declaration documents, and dispatch to carriers (Royal Mail or DHL depending on your location) for shipping and tracking links. Storeship also handles our returns and customer service as well.

All queries regarding your order route through Storeship in order to expedite service. Please contact their team directly via this link, and they will assist you immediately.

Should you require additional assistance, you may contact orders@giganticpicturesuk.com, and we will reply as soon as possible.